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Attitude-focused training is crucial in the workplace as it enhances productivity, improves the workplace atmosphere, increases job satisfaction, enhances teamwork, facilitates change management, improves customer service, reduces turnover, and builds a strong company culture. It is an investment in human capital, creating a more positive, productive, and dynamic workplace, benefiting both the employees and the organization.
Executive Body Language
1-Day Training: This training focuses on enhancing the executive's expressive skills to craft their own image for positive perception and understanding others through facial expressions and body language for professional people management.
Morning Session: Participants will learn about individuals' facial expressions and body language and complete assessments to build understanding and systematically identify cues.
Afternoon Session: Participants will learn about their facial expressions and body language, both positive and negative. They will learn how to present themselves in a way that makes others perceive and accept them positively.
Customer Mind Program
Discovering the Secret to Exceptional Service Attitude and Behavior
Objectives: The Customer Mind Program is designed to help service providers understand the significance of their role in different situations and how to apply it effectively. The program focuses on enhancing the skills and knowledge of team members, emphasizing the importance of collaboration to deliver exceptional customer service.
Our ultimate goal is to improve participants' abilities to analyze customers' true needs and solve their problems effectively.
Psychological Assessment: We have included a Customer Mind Test that assesses attitudes toward emotional management, helping participants develop the right mindset for exceptional service.
Discover Yourself: Finding and Developing Your Potential
Objectives:
- Learn about yourself and understand personal strengths and challenges accurately and appropriately.
- Learn to create value for oneself, work, and the worker's health.
- Improve planning skills for personal development and develop the right attitude and motivation.
- Enhance planning skills to achieve goals that align with personal values and life principles.
Included Psychological Assessment for Training:
Self-Awareness Personality Test: An assessment to evaluate the level of self-awareness in behaviors that impact growth.
Get Things Done the Right Way:
The Potential of Time Management at the Break-Even Point
Objectives:
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Learn about one's characteristics or qualities of the responsibilities of their job for sustainable success.
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Learn 4 methods of task delegation for effective work management.
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Enhance time management skills based on a sense of responsibility towards the organization.
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Learn and improve planning, development, and self-care skills to enhance personal efficiency at work.
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Included Psychological Assessment for Training:
Time Management Test: An assessment to analyze effective time management and usage.
Customize Training Course
We offer personalized training programs tailored to your specific requirements and objectives. Our experienced professionals work closely with you to design and develop training courses that deliver practical benefits you can apply in your work.
We also help you measure the ROI from your investment and provide an Executive Summary Report if needed. Our commitment to customized training programs is rooted in our belief that every organization deserves a program designed with their needs in mind. We guarantee that our training programs will meet your expectations, no matter your company size.